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Library Policies: Library Policies

Policy Update

Entrance to the Woodbury University Library requires a Woodbury University ID or a WU Library Guest User ID Card. 
Please refer to the Library Access Policy below for further infrormation.

Library Policies

Woodbury University is a community of scholars.  One of the requirements of a scholarly community is to be free of disruptive, threatening, or illegal behavior.  The University has rules for the conduct of faculty, staff, students, and visitors while on campus, in part to provide an environment conducive to scholarly activity.  All persons using Woodbury Library are subject to this code of conduct.

The Library strives to provide

  • a safe, respectful environment for collaborative and individual study, learning, and activities in support of campus research and instructional programs
  • access to library materials or an ability to obtain them according to library policy
  • books, journals, documents and newspapers that are complete and unmarked
  • a safe, respectful environment for library personnel to conduct library business without interference

Certain behaviors, detailed below, interfere with the rights of others and are in conflict with these goals.

Use and protection of the collections

Unacceptable behaviors include...

  • removing or attempting to remove library materials, equipment or property without proper checkout or other official library authorization
  • concealing library materials in the Library for the exclusive use of an individual or group
  • mutilating library materials by marking, underlining, removing pages or portions of pages, removing binding, removing security devices, using post-its and paper clips or in any other way damaging or defacing library materials
  • smoking in buildings or near entrances and exits
  • failing to adhere to copyright laws, including systematically downloading, printing, or disseminating content from WU-licensed electronic resources in violation of copyright laws

Use and protection of the building and library equipment

Unacceptable behaviors include...

  • misusing, damaging, defacing or obstructing the use of Library furniture, equipment or facilities, including computer systems
  • monopolizing/obstructing space, seating, tables or equipment to the exclusion of others
  • leaving backpacks, packages, personal computers, luggage, or other personal materials unattended. Unattended items are subject to removal. The Library is not responsible for personal property left unattended.
  • being in unauthorized areas of the Library, remaining in the Library after closing or when requested to leave during emergency situations, drills or when not abiding by the Library's Code of Conduct Policy
  • opening emergency exits except in emergency situations
  • maliciously accessing, altering, deleting, damaging or destroying any computer system, network computer program or data

The Library environment

Unacceptable behaviors include...

  • causing a disturbance or engaging in any behavior which interferes with Library activities, programs, or business. Prohibited behavior includes (but is not limited to) verbal abuse, threats of violence, sexual harassment, or use of "fighting words" to harass any person
  • creating a disturbance with disruptive noise, e.g. loud talking or audible electronic devices
  • disturbing others with strong odors, e.g. perfumes, alcohol, or unsanitary personal conditions
  • possession of weapons in the Library unless authorized by law
  • bringing an animal into the Library, unless the animal is an authorized accommodation for a person with a disability. Any time any animal is behaving in a manner incompatible with the essential purposes of the Library, Library personnel will immediately require that the animal exit the Library.
  • vending, peddling, soliciting or petitioning in the Library; posting or distributing materials without permission

This list is not comprehensive and the Library reserves the right to address perceived negative conduct as necessary.

Sanctions for non-compliance

Library employees have the authority to bring inappropriate behavior, as defined by these and other rules, to the attention of the individual demonstrating such behavior.  Library users found in violation of this code of conduct may be asked to present identification to Library employees; may be subject to a search of backpacks or bags; may be directed to leave the premises and not return to the Library facilities for a specified time period; and may be reported to University Security personnel or the Burbank Police.

Misuse of the Library, whether by theft, mutilation or vandalism of library materials or property, or by interference with study and research activities of library users, shows disrespect for the institution and disregard for the rights of members of the University community.  The Library will pursue disciplinary action, prosecution, or other legal action for the offenses listed above.

Federal and California State laws, local regulations and Woodbury University policies, including the WU Student Handbook, the Code of Student Conduct, and the Harassment/Sexual Harassment policies apply within the Woodbury University Library.

Please see here for policies regarding the borrowing and return of library materials.

The Woodbury University Library is committed to providing equal access to library materials, services, and resources for all patrons.  All staff working in public service areas of the library will make every effort to accommodate reasonable requests from users with disabilities. If your disability is not visible, please identify yourself as having a disability when you seek assistance.

Library Services
All requests for materials or services will be handled at the time of the request unless it is not possible due to insufficient staffing. In these cases, there may be a delay but requests will be processed in a timely manner.

Requesting Access to Online Materials

​The library's website is regularly tested for accessibility according to the WCAG 2.0 standards​. However, our work to ensure continuing adherence is an ongoing task. If you encounter materials that are inaccessible on the library website, in our library databases, or in other library digital services, please notify a librarian. We will take prompt action to ensure that access to library digital resources are accessible in either the original or an alternative format.

Requesting Retrieval of Books or Other Library Materials
Patrons requiring the retrieval of books or other library materials may submit their request at the Circulation Desk.  Patrons are also encouraged to call the Circulation Desk at 818-252-5200 and speak with staff about specific requests.  

Requesting Photocopies
If you are unable to use a photocopier, staff will make copies for you. Requests for photocopying assistance should be made at the Circulation Desk. All copying must be in compliance with U.S. copyright law.

Requesting Reference Service
Reference service is available to all library patrons.  Reference staff will typically spend a limited amount of time with individual patrons if demand for service is high.  For more in-depth assistance, patrons are encouraged to contact a librarian for one-on-one consultation.  A list of librarians and their subject specialties is available on the library web site here.

If your needs are not met by the policies and procedures described here, please notify the Library. Staff will examine and, if necessary, amend policies and procedures to appropriately accommodate your needs.

ADA
The Americans with Disabilities Act is a landmark legislation that extends civil rights protection to people with disabilities. Information about the Americans with Disabilities Act can be found online.

Protecting the rights of library users to view and read materials without fear of intrusion, intimidation or reprisal is a core value for all librarians. Recognizing the role of the library as a center for free and uninhibited access to information of a democratic society, safeguarding the privacy of individuals in their use of the library, the Woodbury University Library maintains the confidentiality of library records. Student records, including library borrowing records, are additionally protected by federal and California state privacy laws.  No such confidential information shall be made available to any individual or office of the university, agency of state, federal or local government, or to any individual not specifically authorized by the University Librarian for legitimate business purposes, except where the person whose confidential information is to be released consents or pursuant to such process, order, warrant or subpoena as may be authorized under the authority of and pursuant to, federal, state, or local law relating to civil, criminal, or administrative discovery procedures or legislative investigating power.

 

Confidentiality of Reference Services

Service is made available to all library patrons on an equal basis, regardless of age, gender, race, creed or status. Each request is taken seriously and treated with respect.  All reference questions are confidential.  The nature of the question asked and the identity of the patron will not be discussed with other patrons.  When referring reference questions between staff members, discussion about the nature of the question asked and the identity of the patron will be kept to the minimum required by the referral.  The nature of reference questions asked and the identity of the patron shall not be divulged to any agency outside of those to which a patron may agree to be referred without a properly executed order from a court of law.

Email & chat reference questions submitted to the Library will be retained for no more than three months. Questions are retained only for the purpose of statistics and to assist with follow up queries from clients. The questions themselves and any personal information such as names, email addresses, telephone and fax numbers submitted with the questions are confidential and are treated as other library user information under provisions of the Confidentiality of Library Records policy.

 

Digital Data Collection and GDPR

The Woodbury University Library collects several types of personal data in order to fulfill its services to students, faculty and staff. IP address and browser type information is collected by our website using Google Analytics in order to measure usage; this data is used to better understand and improve the user experience on our website and does not expire to allow for longitudinal analysis. IP address and Woodbury usernames are also collected by our database login system (EZproxy) and customarily stored for 21 days to monitor and troubleshoot database access issues.

The Library additionally processes, uses and stores personal data collected by the University; this data includes persons’ names, phone numbers, school email addresses, and Woodbury usernames. Library-assigned ID card barcode numbers are also stored with this personal data. This data is stored by a contracted organization, OCLC, utilizing appropriate anonymization and pseudo-anonymization techniques to help protect data privacy. This data is only accessible by library employees. Name, barcode and username data is used for account management services such as checking materials in and out and managing overdue fees. Phone number and email address are used to contact users with important notifications such as for books ready for pickup and overdue notices. This information is not shared with third parties other than OCLC and, to ensure continued alumni access to services, does not expire from our system.

If you have any questions about the library’s collection or usage of data, please contact reference@woodbury.edu for assistance.

Library exhibits and displays are intended to reflect and highlight research, programs, curricula, or the campus life of Woodbury University. Of special interest are exhibits which promote library collections, services and programs.  Although beliefs and viewpoints expressed in the displays belong to the exhibitors and do not necessarily represent the opinions of the Library, exhibits will be consistent with the Library’s mission, Woodbury University’s educational philosophy and ideals, and be fair and equitable concerning issues of potential controversy.

Exhibits and displays may focus on:

  • the Woodbury campus, community or faculty activities
  • student activities and interests
  • library collections or services
  • cultural events

Exhibit goals are to:

  • educate, inform and entertain
  • create student and faculty awareness of University activities and accomplishments
  • promote library use and circulation

Exhibit Proposals

Proposals are welcomed from faculty, staff or students. All proposals are reviewed for appropriateness. The Library reserves the right to refuse inappropriate proposals.

Exhibits are scheduled for periods of approximately 4 to 10 weeks, depending upon the exhibit calendar and, or, upon the availability of the materials to be displayed.

Proposals should be received at least 3 weeks in advance of the date planned for the exhibit. The Library considers proposals as they are received, and notifies applicants promptly of its decision. Other exhibit proposals will be considered on a space-available basis.

To submit a proposal for an exhibit or display, please contact Karla Bluestone, User Engagement Librarian.

Exhibit Preparation, Installation and Dismantling

The Exhibitor will:

  • Select exhibit material
  • Plan signage for the exhibit case and for posters or flyers, if appropriate
  • Write a brief description of the exhibit that will be used for publicity in the campus newspaper, on the Library's website, and other venues as appropriate
  • Schedule times to install & dismantle the exhibit, in consultation with the Library
  • After the exhibit, return all exhibit items to their rightful owners

Permissions

For exhibits that include original student or faculty work, designs or creations, the exhibitor and the Library will seek permission from the owner of the work to have it displayed.

Please see here for information on donating items to the library.

The Library of Woodbury University is funded and operated for the primary purpose of supporting the research needs of Woodbury’s students, faculty, and staff.  The Library continually strives to offer effective and welcoming spaces such as the computer classroom room L106 for study and research.

Room L106 is primarily an open lab and study hall for students seeking a quiet place to work. The Library has a limited amount of designated quiet study space. Due to the absence of separate group study rooms, group work and discussion are permitted in the library main space. L106 is the only designated quiet study area in the library. Therefore, it is imperative that it be available to library patrons as often as possible.

Room L106 also serves as a classroom for information literacy instruction. The majority of the LSCI credit courses are taught in L106. Students engage heavily with online information resources throughout the course. Each fall and spring semester, approximately 8 to 11 sections are scheduled in this room.

Room L106 is where many course-specific information literacy sessions are scheduled as well. Librarians offer hands-on workshops and customized guest lectures to aid faculty, staff and students in identifying and locating resources for course assignments, teaching, and research. These can be tailored to meet the specific needs of a class. Faculty may request information instruction sessions by contacting Diane Zwemer, Library Instruction Coordinator, or by filling out this Library Instruction Request Form.

In addition, various Library workshops and classes are held in L106 to instruct students, faculty and staff on new library resources or developments.

Room L106 is not available as a regular campus classroom, with the exception of the LSCI courses.

Faculty needing one-time computer classroom facilities are encouraged to seek other campus labs or classrooms.

The attached collection development policy guides decision making on what resources are collected, and the process in which they are both acquired and deselected.

Please see our policy on collecting textbooks here.

The Woodbury University campus is private property and Woodbury Library is not a public library.
The Woodbury University Library is a privately-funded facility with the primary mission of supporting the study, research, and instruction needs of the Woodbury University community; therefore, access to the Library is restricted. All users must present a Woodbury University ID card to verify their user status.

Library staff are committed to maintaining a high-quality study and research environment and protecting the rights of users.


The library is open to the following users during regular library business hours:

WOODBURY STUDENTS, FACULTY, STAFF AND ADMINISTRATORS
Woodbury students, faculty, staff and administrators must present a valid Woodbury ID to enter the library facility.

GUESTS OF WOODBURY STUDENTS, FACULTY, STAFF AND ADMINISTRATORS
Guests accompanied by a valid Woodbury ID holder will be admitted to the library after presenting a valid photo ID and signing in at the circulation desk.  The Woodbury “host” is responsible for the actions of their guests while inside the library and must be with them for the duration of their visit.

WOODBURY ALUMNI
Woodbury alumni must show a valid Woodbury alumni ID card for entrance.  Alumni are eligible for on-site access to library resources. Additionally, alumni may check out up to two Reserve items at a time for same-day, in-library use. 

WOODBURY FACULTY EMERITI
Woodbury Faculty Emeriti must show a valid Woodbury Faculty Emeriti ID card for entrance.  Faculty Emeriti are retain their regular faculty library privileges, and are eligible for off-site access to electronic resources.

ANNUAL VISITOR PASS
Members of the public may apply for a Woodbury library card that will allow on-site access to the library and its resources. This card does not allow for borrowing materials or off-campus access to WU electronic resources. The cost for this privilege is $300/year, and includes the cost of a Woodbury photo ID. The card is valid for one year, at which time the patron must reapply.  Individuals must submit an application form, meet with a Woodbury library staff member, and obtain a Woodbury ID.  The card is valid  only for the named cardholder, and does not provide access for guests of the cardholder.
The library reserves the right to limit the number of passes issued or deny the application of any requestor.  Access privileges can be revoked by the university at any time.

VISITING SCHOLARS
Individuals affiliated with another educational institution who show a demonstrated need to use unique Woodbury resources may apply for a Visiting Scholar ID card.  Applicants must meet with a Woodbury librarian, and present a letter of introduction on official letterhead outlining the applicant’s research needs and signed by a librarian from the individual’s home institution or provide other evidence of scholarly activity at the scheduled meeting.  There is no charge for a Visiting Scholar ID card.  This card does not allow for borrowing materials or off-campus access to WU electronic resources.
The library reserves the right to deny the application of any requestor, and access privileges can be revoked by the university at any time.

CONSORTIAL MEMBERS
Woodbury Library maintains formal reciprocal relationships.  Members of the public who are affiliated with a SCELC (Statewide California Electronic Library Consortium) institution or another reciprocal institution are welcome and are afforded borrowing privileges.  To access these privileges, they must present a valid ID from their home institution to register at the library’s circulation desk.

ADMISSIONS AND OTHER TOURS
A Woodbury tour guide or host must present a valid Woodbury ID upon entrance to the library.  Access for such tours is limited to the public areas of the library.

CONFERENCES AND PUBLIC EVENTS
Members of the public attending conferences and public events will be provided identification badges that must be worn at all times.

VISITORS
Visitors who merely wish to tour the building for a brief period are asked to identify themselves and sign in at the circulation counter. This access does not allow the visitor remain in the Library after the tour.

 

All library users and visitors must abide by Woodbury University Library policies for appropriate use of the library.  Woodbury Library reserves the right to withdraw privileges if they are abused.  Privileges are granted to individuals and are not transferable.

These policies are periodically reviewed, and are subject to change without prior notice.

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